July 15, 2024 We Are Upstanders 2.0: Developing Skills for Addressing Racism and Discrimination in Healthcare

In a live, virtual session with a facilitator and colleagues, this course provides employees with greater understanding and confidence to address racism and other acts of discrimination in the work environment, whether from patients, their visitors/family members, or other staff. Through discussions of techniques, case studies, and policy, participants will develop skills for recognizing when to intervene to disrupt or respond to racism/discrimination, assessing their options for how to act, and enacting next steps.

Target Audience

This activity is intended for employees internal to Mass General Brigham, of all specialties.

Learning Objectives

Upon completion of this activity, participants will be able to: 

  • Describe why it is necessary to intervene when patients or staff commit acts of racism or discrimination.
  • Describe different techniques to intervene when patients or staff commit acts of racism or discrimination.
  • Determine how to apply the MGB Patient/Family Code of Conduct and its SAFER Model approach to situations when patients, family members, or visitors act or speak in ways that are racist or otherwise discriminatory.
  • Determine how to apply Know the Line policies when staff members act or speak in ways that are racist or otherwise discriminatory.

Additional Information

Provided by: 

Course summary
Available credit: 
  • 2.00 AAPA Category I CME
  • 2.00 AMA PRA Category 1 Credit™
  • 2.00 Category A hours/CEUs for Athletic Trainers
  • 2.00 Continuing Education Credit for Dentists
  • 2.00 CPEUs for Dieticians
  • 2.00 Nursing Contact Hours
  • 2.00 COPE Credit Hours
  • 2.00 Participation
  • 2.00 Contact hours (CEUs) of Continuing Education Credit for Pharmacists
  • 2.00 Continuing Education (CE) for Psychologists
  • 2.00 Continuing Education Credits for Social Workers
Course opens: 
07/15/2024
Course expires: 
07/15/2024
Cost:
$0.00
TIMINGCONTENT
5 minutes

Introductions

5 minutes

Agreements / Expectations / Assumptions

5 minutes

Chatterfalls

15 minutes

Ouch, That Stereotype Hurts

15 minutes

Your Racial Identity at Work

30 minutes

Introduction to Being an Upstander

40 minutes

Being an Upstander in a Clinical Setting

5 minutes

 Building Institutional Pro-Social Behavior

Since the content of this activity is non-clinical, disclosure forms were not collected for planners and speakers.


COURSE DIRECTOR

Allison Bryant Mantha, MD, MPH
Maternal-Fetal Medicine Specialist, Massachusetts General Hospital
Senior Medical Director for Health Equity, Mass General Brigham

FACULTY

Brianna Boggs, BA
Consultant & Executive Coach, Brianna Boggs Coaching & Consulting

Sharon Bueno Washington
Principal Consultant, Bueno Consulting, LLC

Cheryl Harris, M. Div
Consultant & Executive Coach, Cheryl Harris and Associates, Inc.

Clara Angelina Diaz-Anderson, BA, MCC
Consultant & Executive Leadership Coach, ClaraFying Coaching and Consulting, LLC

Madeline McNeely, M.Ed
Consultant & Leadership Coach, Conditioning Leaders

Alfranda Durr, Army Lt. Col
Consultant, Culture Coach International

Harry Harding, BASc
DEI Facilitator, LeaderFULL Life Works, LLC

Isabelle Murphy, BS
Principal Consultant, Quintessential Management Solutions, LLC

Joseph Wheeler, BA
Consultant, Performance421, LLC

Ra’Shaun Nalls, MPA
Consultant, Ra’Shaun Nalls

Stephanie Bode Ward, BA
Senior Consultant, Stephanie Bode Ward

In support of improving patient care, Mass General Brigham is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation Statements

AMA PRA Category 1 CreditsTM
Mass General Brigham designates this live activity for a maximum of 2 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing
Mass General Brigham designates this activity for 2 ANCC contact hours. Nurses should only claim credit commensurate with the extent of their participation in the activity.

Social Work
As a Jointly Accredited Organization, Mass General Brigham is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Mass General Brigham maintains responsibility for this course. Social workers completing this course receive 2 continuing education credit.

Pharmacy
This activity provides 2 contact hours (2 CEUs) of continuing education credit. ACPE Universal Activity Number (UAN): JA0007437-0000-22-015-L99-P

Physician Assistants
Mass General Brigham has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for 2 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.

Dieticians

2 CPEUs are awarded

Psychologists

2 Continuing Education (CE) credits are awarded

Athletic Trainers
Mass General Brigham (BOC AP#: P0007437) is approved by the Board of Certification, Inc. to provide continuing education to Athletic Trainers (ATs). This program is eligible for a maximum of 2 Category A hours/CEUs. ATs should claim only those hours actually spent in the educational program.

Optometrists
Mass General Brigham designates this live activity for a maximum of 1 COPE credit hours. Optometrists should claim only the credit commensurate with the extent of their participation in the activity.

Course Number: 80664-PM
Activity Number: 124694

Dentists
Mass General Brigham is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to the Commission for Continuing Education Provider Recognition at ADA.org/CERP.

Mass General Brigham designates this activity for 2 continuing education credits.


We Are Upstanders: Developing Skills for Addressing Racism and Discrimination in Healthcare has been identified by the Massachusetts Board of Registration in Medicine as satisfying the Implicit Bias in Health Care CME requirement of 2 credits.

Available Credit

  • 2.00 AAPA Category I CME
  • 2.00 AMA PRA Category 1 Credit™
  • 2.00 Category A hours/CEUs for Athletic Trainers
  • 2.00 Continuing Education Credit for Dentists
  • 2.00 CPEUs for Dieticians
  • 2.00 Nursing Contact Hours
  • 2.00 COPE Credit Hours
  • 2.00 Participation
  • 2.00 Contact hours (CEUs) of Continuing Education Credit for Pharmacists
  • 2.00 Continuing Education (CE) for Psychologists
  • 2.00 Continuing Education Credits for Social Workers

Price

Cost:
$0.00
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