MGH Conflict Resolution & Management: Basic Tools for a Healthy Work Environment

The goal of this course is that each participant will self-report learning, and applying a minimum of one core concept of conflict management during a conflict situation in the work place within 3 months of attending this course.

Release Date:
January 2022

Expiration Date:
January 2025

Estimated Duration of Course:
1 hour

This offering carries a certificate of completion. No contact hours will be awarded at this time.

Target Audience

Registered Nurses

Learning Objectives

  • Describe examples of conflicts commonly occurring in a hospital setting
  • List healthy & unhealthy conflict
  • Explain consequences of conflict
  • Describe strategies for managing conflict 

Additional Information

Provided by: 

The Norman Knight Nursing Center

Please visit our website at https://www.mghpcs.org/KNCPD/default.shtml

Course summary
Course opens: 
01/01/2022
Course expires: 
01/31/2025
Cost:
$0.00
Rating: 
0

PROVIDED BY: 

The Norman Knight Nursing Center 

Please visit our website at mghpcs.org/KnightCenter

This offering carries a certificate of completion. No contact hours will be awarded at this time. 

Price

Cost:
$0.00
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