PATIENT EXPERIENCE FORUM FY'23

Social Services at Mass General: History & Scope of Practice

Thursday, June 15, 2023 | 12:00 – 1:00 PM

Join Webinar via Zoom
https://partners.zoom.us/webinar/register/WN_tgpA9lVARgOj-uqRa3-LMw

DESCRIPTION: 

Join us for an engaging presentation about Social Services at Mass General led by Clinical Director of Social Services, Lourdes Barros, LICSW who will speak to the importance of social work and the impact social services have on our patients’ well-being and how social services impact throughput at Mass General. The discussion will also focus on the evolution of social work over time, the expansive role and responsibilities of social work here at Mass General and examine best practices.

LEARNING OBJECTIVES: 

Upon completion of this activity, participants will be able to:

  1. Recognize the history of social work & its evolution over time.
  2. Identify the role of social work on multidisciplinary teams at Mass General and the impact social services have on the care for patients and their families.
  3. Review scope of practice and clinical services available to assist patients and their families.

TARGET AUDIENCE: 

This activity is intended for all Massachusetts General Hospital clinicians interested in learning tactics and best practices for patient experience related discussions.

Agenda:

12:00 PM 

Introduction | Inga T. Lennes, MD, MBA, MPH

12:05

Social Services at Mass General: History & Scope of Practice | Lourdes Barros, LICSW

12:45

Questions and Discussion

1:00 PM

Adjourn

FACULTY:

Inga T. Lennes, MD, MPH, MBA - Course Director
Senior Vice President, Patient Experience and Practice Improvement
Massachusetts General Hospital

Lourdes Barros, LICSW
Clinical Director of Social Services, Massachusetts General Hospital

ACCREDITATION:

In support of improving patient care, Mass General Brigham is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation Statements

AMA PRA Category 1 CreditTM
Mass General Brigham designates this live activity for a maximum of 1.00 AMA PRA Category 1 CreditTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing
Mass General Brigham designates this activity for 1.00 ANCC contact hour. Nurses should only claim credit commensurate with the extent of their participation in the activity.

PROVIDED BY:

Massachusetts General Hospital, Office of Patient Experience & Mass General Brigham

Session date: 
06/15/2023 - 12:00pm to 1:00pm EDT
Location: 
Massachusetts General Hospital
Boston, MA 02114
United States
See map: Google Maps
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 Nursing Contact Hours
  • 1.00 Participation
Please login or register to take this course.
In-hospital series contact
Name: 
Mass General Brigham CPD
Email: 
[email protected]