MGH Quality and Safety Symposium

September 24, 2020

Dennis Burke Lecture

Peer Support: Transforming Systems of Care from a Way of Doing to a Way of Being



Please join Maria van Pelt, PhD, CRNA, FAAN to learn how to support clinicians in the aftermath of adverse events through peer to peer support programs. The talk will be followed by a panel discussion.

Target Audience

This activity is intended MGH Clinicians including trainees and administrators interested in peer support programs.

Learning Objectives

Upon completion of this activity, participants will be able to:

  1. Describe the impact that catastrophic adverse events have on healthcare providers
  2. Describe the impact a peer support program can have on colleagues impacted by adverse patient events and other stressful situations, including the COVID-19 pandemic
  3. Describe ways leaders can support staff that have been impacted by an adverse event or stressful work situation


Additional Information

Provided by: 

 and Mass General Brigham

Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 Nursing Contact Hours
  • 1.00 Participation
Course opens: 
Course expires: 
Event starts: 
09/24/2020 - 4:00pm EDT
Event ends: 
09/24/2020 - 5:00pm EDT






Elizabeth Mort, MD, MPH


Peer Support: Transforming Systems of Care from a Way of Doing to a Way of Being

Maria van Pelt, PhD, CRNA, FAAN


Panel Discussion:

Moderator: Elizabeth Mort, MD, MPH
Panelists: May C M Pian-Smith, MD, MS; Haytham Kaafarani, MD, MPH;
Patrice M. Osgood RN, DNP, CNOR, NE-BC




Massachusetts General Hospital
United States


Elizabeth Mort, MD, MPH, – Course Director,
Senior Vice President, Quality & Safety, Chief Quality Officer,
Massachusetts General Hospital/MGPO;
Associate Professor of Medicine and Health Care Policy,
Harvard Medical School


Maria van Pelt, PhD, CRNA, FAAN,
Dean, School of Nursing /Associate Dean, Bouve College of Health Sciences;
Clinical Professor, Northeastern University;
CRNA, Massachusetts General Hospital


Haytham Kaafarani, MD, MPH,
Associate Professor of Surgery, Trauma,
Emergency Surgery and Surgical Critical Care,
Massachusetts General Hospital

Patrice M. Osgood RN, DNP, CNOR, NE-BC,
Associate Chief Nurse, Perioperative & GI Endoscopy Services
Massachusetts General Hospital

May C M Pian-Smith, MD, MS,
Chief, Division of Quality and Safety,
Department of Anesthesia, Critical Care, and Pain Medicine,
Massachusetts General Hospital



Mass General Brigham is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Mass General Brigham designates this live activity for a maximum of 1 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.


Nursing Statement

This program meets the requirements of the Board of Registration in Nursing, at 244 CMR 5.00, for 1 contact hour of nursing continuing education.

Available Credit

  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 Nursing Contact Hours
  • 1.00 Participation


Please login or register to take this course.