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ForwardPatient Safety Awareness Week Keynote Talk
Patient Safety Awareness Week Keynote Talk:
“Circle Up”: Workflow Adaptation and Psychological Support via Briefing, Debriefing, and Peer Support
Date: Thursday, March 18, 2021
Time: 12:00 – 1:00 pm
Location: Zoom/Livestream
Description
The Covid-19 pandemic has exposed and exacerbated the stresses that frontline health care workers encounter on the job. Mass General recently began implementing a process called “Circle Up,” which creates a regular time and place for problem-solving and connection, to promote better communication and improve the psychological well-being of care teams. Participants report greater interprofessional peer connectedness and less psychological distress. They feel encouraged to speak up more throughout the day and with colleagues they would not normally approach. Circle Up offers a proactive, rather than reactive, process of peer support.
Target Audience
This activity is intended for all Mass General Brigham employees.
Learning Objectives
Upon completion of this activity, participants will be able to:
- Cite the three primary activities involved in the Circle Up framework
- Describe ways in which implementing Circle Up can help reduce psychological harm to healthcare workers
- Describe the process of implementing Circle Up into interprofessional on-shift team briefings
Additional Information
The Edward P Lawrence Center for Quality & Safety and Mass General Brigham
Agenda (DRAFT)
| Time | Topic | |
| 12:00PM | Welcome | Elizabeth Mort, MD, MPH |
| 12:05 | Fundamentals of "Circle Up" | Christopher Roussin, PhD |
| 12:30 | Implementing "Circle Up" Huddles | Colleen Snydeman, RN, PhD Margaret Chapman, MD Jennifer Mills, RN Peggy Settle, RN |
| 12:45 | Q&A/Discussion | All |
| 1:00 PM | Adjourn |
Elizabeth Mort MD - Course Director
Senior Vice President Quality & Safety
Chief Quality Officer
Edward P. Lawrence Center for Quality & Safety, Mass General Hospital
Chris Roussin, PhD
Senior Director Educational Leadership and International Programs
Center for Medical Simulation;
Assistant Professor
Department of Anesthesia
Massachusetts General Hospital
Colleen Snydeman, RN, PhD
Director
PCS Office of Quality & Safety
Massachusetts General Hospital
Margaret Chapman, MD
Department of Medicine
Massachusetts General Hospital
Jennifer Mills, RN
Nursing Director
Massachusetts General Hospital
Margaret (Peggy) Settle, RN
Nursing Director
Massachusetts General Hospital
Mass General Brigham is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Mass General Brigham designates this live activity for a maximum of 1 AMA PRA Category 1 CreditTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing
This program meets the requirements of the Board of Registration in Nursing, at 244 CMR 5.00, for 1 contact
hour of nursing continuing education.
Available Credit
- 1.00 AMA PRA Category 1 Credit™
- 1.00 Nursing Contact Hours
- 1.00 Participation