Rethinking Care: How the Pandemic Changed the Way We Deliver Behavioral Health Services to Our Patients

May 17, 2022

Description

March 2020 and the pandemic’s quarantine marked an inflection point. Our lives have changed – and healthcare has had to change with us. Staffing shortages, supply-chain disruptions, and increased demand for services, especially of behavioral health care, has forced us to think in new ways about how to meet our patients’ needs; getting them the right care, at the right time and in a place that’s right for them. Our symposium speakers: Dr. David S. Kroll from Brigham and Women’s Hospital and Dr. Martha T. Kane from Mass General Hospital will speak to how we’ve re-examined and redesigned our approaches to mental health care and substance use disorder treatment to provide the most effective care possible. They will discuss new frameworks for thinking about what patients need – and finding it – in this changed healthcare environment.

Target Audience

This activity is intended for clinicians of all disciplines and interdisciplinary teams (such as, physicians, psychologists, PAs, social workers, mental health counselors, recovery coaches, behavioral health coaches, community health workers, and others) and administrators working in patient experience from across the Mass General Brigham network.

Learning Objectives

Upon completion of this activity, participants will be able to: 

  1. Explain how traditional one-size-fits-all behavioral health care has been further strained by the pandemic-driven mental health tsunami.
  2. Detail how Mass General Brigham is evaluating, adapting, and adopting promising models of tech-based delivery of behavioral health care.
  3. Discuss patient-centered, patient-driven approaches to substance use disorder treatment, and identify appropriate tools and resources to meet patients’ SUD treatment needs.
  4. Describe how interprofessional care teams can drive improvement in behavioral health care at Mass General Brigham.

 

Additional Information

Provided by: 

Mass General Brigham Quality and Patient Experience

Course summary
Available credit: 
  • 2.00 AMA PRA Category 1 Credit™
  • 2.00 Licensed Mental Health Counselor
  • 2.00 Nursing
  • 2.00 Participation
  • 2.00 Psychologist
  • 2.00 Social Work
Course opens: 
04/11/2022
Course expires: 
06/17/2022
Event starts: 
05/17/2022 - 12:00pm EDT
Event ends: 
05/17/2022 - 2:00pm EDT
Cost:
$0.00

Time

Topic

Speakers

12:00 pm

Welcome and Introductions

Trina E. Chang, MD, MPH

12:05

Pandemic-driven Innovation in Delivering Behavioral Health Care

David S. Kroll, MD

12:50

Questions and Answers

David S. Kroll, MD

1:00

Patient-centered and patient-driven approaches to Substance Use Disorder Treatment

Martha T. Kane, PhD

1:45

Questions and Answers

Martha T. Kane, PhD

1:55

Wrap up

Trina E. Chang, MD, MPH

2:00 pm

Adjourn

 

Trina E. Chang, MD, MPH - Course Director
Associate Medical Director for Behavioral Health,
Mass General Brigham Quality and Patient Experience,
Mass General Brigham;
Assistant Professor of Psychiatry,
Harvard Medical School

Dr. Trina Chang, MD, MPH, served as the clinical lead on the depression integration workgroup for Mass General Brigham Population Health Management. In addition, she is the director of community-based studies at the Massachusetts General Hospital Depression Clinical and Research Program, an Instructor in Psychiatry at Harvard Medical School, and a staff psychiatrist at the MGH Chelsea HealthCare Center. She has served as the consulting psychiatrist in a depression collaborative care pilot project at several primary care practices at Mass General Brigham. In addition, she has worked closely with primary care providers on a psychosocial intervention for patients with diabetes through an Innovation Fellowship with the Harvard Medical School Center for Primary Care and through K23 research funding from the National Institute of Diabetes and Digestive and Kidney Diseases. Her areas of interest include the interface between psychiatry and primary care, the treatment of depression in underserved populations, and the development and implementation of innovative psychosocial or system-based interventions to improve mood and lifestyle management.

David S. Kroll, MD
Assistant Professor of Psychiatry,
Harvard Medical School;
Director of Ambulatory Initiatives for Systems Behavioral and Mental Health,
Mass General Brigham

Dr. Kroll is an assistant professor of psychiatry at Harvard Medical School and the Director of Ambulatory Initiatives for Systems Behavioral and Mental Health at Mass General Brigham. He is currently chairing the American Psychiatric Association’s Committee on Quality and Performance Measurement and provides technical expertise about quality measurement to several governmental organizations including the Centers for Medicare and Medicaid Services and the National Quality Forum.

Martha T. Kane, PhD
Clinical Director of the Addiction Services Unit,
Massachusetts General Hospital;
Instructor in Psychology (Psychiatry),
Harvard Medical School

Dr. Kane is a licensed clinical psychologist who has held numerous positions in various MGH substance use disorders programs and in the Ambulatory Psychiatry division at Massachusetts General Hospital over the last two decades.  In 2020 she took on the role of Unit Chief for Behavioral Health at the MGH Charlestown Health Center, having transitioned from her role as Clinical Director for Ambulatory Psychiatry which she had held since 2016.  In both roles she had responsibility to manage patient care, delivery of psychological services, documentation, and regulatory issues for the large outpatient practices. She is also currently the Clinical Director of the MGH Center for Addiction Medicine, and in that role was named the Clinical Director of the Substance Use Disorders Initiative established in the 2014 MGH Strategic Plan.  She has worked collaboratively to reconceptualize, restructure and improve care provided to patients with substance use disorders throughout the hospital and in health centers throughout eastern Massachusetts.  From 2001 to 2009 she directed the dual diagnosis outpatient addiction clinic at MGH and then served as Director of the Addiction Recovery Management Service, a specialized program designed to meet the needs of youth with substance use disorders and their families until 2014. Dr. Kane specializes in treating patients with co-morbid substance use and mental health disorders and their family members. She has advanced training in Cognitive and Dialectical Behavioral therapy, as well as in Cognitive Behavioral treatment for substance use disorders.  She continues to provide training to medical students, interns, residents in both medicine and psychiatry, as well as to licensed professional staff.  She is also instructor in Psychology (Psychiatry) at Harvard Medical School. 

ACCREDITATION

In support of improving patient care, Mass General Brigham is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit Designation Statements

AMA PRA Category 1 Credit
Mass General Brigham designates this live activity for a maximum of 2 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing Statement
2 ANCC contact hours will be awarded

Social Work
As a Jointly Accredited Organization, Mass General Brigham is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Mass General Brigham maintains responsibility for this course. Social workers completing this course receive 2 continuing education credit.

Psychology

2 Continuing Education (CE) credits are awarded

 

Licensed Mental Health Counselor

This program has been approved by the Massachusetts Mental Health Counselors Association for 2.0 Category I  MaMHCA hours for re-licensure, in accordance with 262 CMR.

 

Available Credit

  • 2.00 AMA PRA Category 1 Credit™
  • 2.00 Licensed Mental Health Counselor
  • 2.00 Nursing
  • 2.00 Participation
  • 2.00 Psychologist
  • 2.00 Social Work

Price

Cost:
$0.00
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