This is a virtual event.
The Zoom link will be provided prior to the session.
This activity is free of charge
Activity Description
Supporting ‘All’ Caregivers and Providers: Considerations from a Diversity Equity and Inclusion Lens
The pandemic laid bare the challenges and inequities faced both by our health system and wider society – as well as the disproportionate burden borne by caregivers in the face of tremendous uncertainty and suffering. Some succumbed not to COVID-19 itself, but to the weight of injustices on the psyche.
It also shined a light on the need to have a means to cope, not just with once-in-a-lifetime pandemics, but with everyday challenges, some unique to Black, Indigenous, and People of Color (BIPOC). Dr. Teodolinda Pique will provide insights into how caregivers and providers can better care for themselves, effectively support and care for all colleagues, and foster change in the institutions that serve our communities.
What COVID-19 in an Underserved Community Taught Us About Providing Equitable Care and Ourselves
Dr. Mary Lyons Hunter will speak about the lessons learned and the inequities that were laid bare during the COVID-19 pandemic in an underserved, minority community.
Learning Objectives:
Supporting ‘All’ Caregivers and Providers: Considerations from a Diversity Equity and Inclusion Lens
Upon completion of this activity, participants will be able to:
- Describe how all caregivers can take care of themselves with special considerations for BIPOC.
- Explain how dominant culture caregivers and providers can support each other including BIPOC.
- List ways in which institutions can support all caregivers including BIPOC.
What COVID-19 in an Underserved Community Taught Us About Providing Equitable Care and Ourselves
Upon completion of this activity, participants will be able to:
- Describe the impacts of COVID on an underserved, minority community.
- List three key weaknesses in our technology system as it relates to telehealth.
- Identify two primary inequities that resulted from our social safety net system failures and how we might address them.
Target Audience
This activity is intended for Mass General Brigham network clinician teams working primarily in primary care. The audience would include, physicians, nurses, social workers and other embedded clinicians and supporting roles engaged in providing care or resources for patients.
Agenda
- Welcome – Course Director, Trina Chang, MD, MPH – 2 minutes
- Introduction of Teodolinda Pique, PsyD – Trina Chang, MD, MPH – 1 minute
- Presentation: Supporting ‘All’ Caregivers and Providers: Considerations from a Diversity Equity and Inclusion Lens – 22 minutes
- Introduction of Mary Lyons Hunter, PsyD – Trina Chang, MD, MPH – 1 minute
- Presentation: What COVID-19 in an Underserved Community Taught Us About Providing Equitable Care and Ourselves – 22 minutes
- Q&A – 10 minutes
- Upcoming session – The Double Jeopardy of Behavior Bias: Listening to Science, Not Bias with J. Stuart Ablon, PhD and Putting Ideas into Action with Rebecca Cunningham, MD, Aleta D. Carroll, LMHC, MBA, and Trina Chang, MD, MPH – Trina Chang, MD, MPH – 2 minutes
- Adjourn
Faculty
Trina E. Chang, MD, MPH - Course Director
Associate Medical Director,
Behavioral Health Integration,
Quality and Patient Experience,
Mass General Brigham
Teodolinda Pique, PsyD - “Teo” Pique, (She/Her), is a Licensed Clinical Psychologist currently working at Home Base, a Red Sox Foundation and a Mass General Hospital Program, providing evidence-based trauma treatments for the Invisible Wounds of War serving active duty and veteran Service members. For the past ten years, she has also worked as a Disaster Mental Health Specialist responding to natural, human and technological disasters, and in the Spring of 2020 she deployed to Boston Hope, a 1,000-bed overflow temporary post-acute care hospital created to assist Level 1 & 2 recovering COVID-19 patients. Teo is also a Diversity, Equity and Inclusion (DEI) Specialist working with various agencies, including the American Red Cross, in improving their understanding of DEI efforts on an individual and institutional level.
Mary Lyons-Hunter, PsyD, is a psychologist and the Unit Chief of the Behavioral Health Department at the MGH Chelsea Health Center. Her clinical work for the last 20+ years has focused on the treatment of poor and underserved communities. Her clinical interests are treating anxiety, trauma and major mental illness in adults and children. She has consistently sought ways to increase access and creatively deliver services to those most in need in our communities. She has worked to develop programs and care delivery systems to address both clinical needs and social determinants of health. She has participated through the years in many community-based research projects with MGH, Cambridge Health Alliance and Boston Medical Center
Accreditation
Mass General Brigham is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Mass General Brigham designates this live activity for a maximum of 1 AMA PRA Category 1 CreditTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Nursing
This program meets the requirements of the Massachusetts Board of Registration in Nursing at 244 CMR 5.00 for 1.2 contact hours of nursing continuing education credit. Advance practice nurses, please note: Educational activities which meet the requirements of the ACCME (such as this activity) count towards 50% of the nursing requirement for ANCC accreditation.
Social Work
Number of Credit Hours: 1.0
NASW Authorization Number: D 90465
Valid for 2 years from date of session.
Psychologists
McLean Hospital is approved by the American Psychological Association to sponsor continuing education for psychologists. McLean Hospital maintains responsibility for this program and its content. Participants meeting requirements will receive 1.0 CE credit
Licensed Mental Health Counselors
McLean Hospital has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6085. Programs that do not qualify for NBCC credit are clearly identified. McLean Hospital is solely responsible for all aspects of the programs. This offering meets the requirements for up to 1.0 NBCC hour.

- 1.00 AMA PRA Category 1 Credit™
- 1.00 Licensed Mental Health Counselor
- 1.00 Nursing Contact Hours
- 1.00 Participation
- 1.00 Continuing Education (CE) for Psychologists

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