Course Description:

The Partners Clinical Process Improvement Leadership Program (CPIP) is an inter-professional, team-based educational program for physicians, nurses, other clinicians and administrators. The aim of CPIP is to facilitate the development of skills and competencies needed to deliver high quality care with efficient use of clinical resources. The CPIP quality improvement curriculum is enhanced with simulated scenarios to reinforce key concepts and ensure the mastery of certain competencies. CPIP teams are charged with addressing a clinical problem in their environment; allowing participants to translate theory into action.

Target Audience: 

This activity is intended for clinicians and administrators from across the Partners network. Participant specialties vary; potentially all medical specialties may be included.

Learning Objectives:

Upon completion of the program, participants will be able to:

1. Identify gaps in quality and efficiency of care by examining current clinical processes.
2. Apply process improvement skills as a means to reduce unwarranted variation in clinical processes.
3. Apply skills of primary data collection, analysis, and interpretation to understand and improve clinical processes.
4. Develop leadership and communications skills required to assemble, manage and function within interdisciplinary teams in order to solve clinical process challenges.

Course Director:

Dan Henderson, MD, MPH, is the Course Director for the Partners’ Clinical Process Improvement Leadership Program (CPIP), and is also a 2016 graduate of the program. He is a Primary Care Physician at the Ambulatory Practice of the Future, MGH’s innovative primary care practice for employees and their families. Dan started at MGH in 2015, as a PCP and Clinical Innovation Fellow in the Division of General Internal Medicine. In that role, he focused on enhancing continuity of care between the primary care setting and hospitalization. Prior to MGH, Dan completed Internal Medicine residency at NewYork-Presbyterian Hospital/Columbia, where he also served as Resident Patient Safety and Quality Officer, and chair of the Housestaff Quality Council. Prior to residency, Dan helped create an international patient safety campaign for students, called 'Check a Box. Save a Life', and designed a leadership training program for the American Medical Student Association (AMSA). In his current roles, Dan’s non-clinical interests include innovation in the delivery of primary and preventive care, and engaging frontline clinicians in improvement work.

ACCREDITATION

Partners HealthCare System is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Partners HealthCare System designates this live activity for a maximum of 32 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Nursing CEUs:

Norman Knight Nursing Center for Clinical & Professional Development at Massachusetts General Hospital is an approved provider by the Ohio Nurses Association an accredited approver of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. (OBN-001-91) (OH-239, 10/1/2020).

Criteria for successful completion include: electronic check-in (attendance) at the beginning of the program, attendance at the entire event and submission of a completed evaluation. Planners, faculty and content experts have no conflict of interest to disclose